Shipping & Delivery
Shipping & Delivery
Fast, reliable delivery of your diving gear to destinations worldwide
Domestic Shipping
We ship to all 50 states from our New Jersey warehouse
Standard shipping: $5.99
Free shipping on orders over $99
International Shipping
We deliver to over 50 countries worldwide
Rates calculated at checkout
Duties & taxes may apply
Processing Time
Orders are processed and prepared for shipping
Expedited processing available
for urgent orders
Order Tracking
Follow your order from warehouse to destination
Tracking number provided
via email after shipment
Delivery Timeline
Order Placed
Your order is received and entered into our system
Processing
Our team prepares your items for shipment (1-2 days)
Shipped
Order leaves our warehouse with tracking information
In Transit
Package is on its way to your destination
Out for Delivery
Package is with local carrier for final delivery
Delivered
Package arrives at your doorstep!
Shipping Policies
Easy Returns
30-day return policy on all unused items
Packaging
Eco-friendly, protective packaging for all shipments
Restrictions
Some items may have shipping restrictions
Gift Orders
Gift wrapping available at checkout
Shipping FAQs
Domestic orders typically arrive within 2-5 business days after processing. International shipping times vary by destination but generally take 5-14 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we ship to PO boxes within the United States. For international orders, we recommend using a physical street address as some carriers may not deliver to PO boxes outside the US.
Address changes can be made within 1 hour of placing your order. After that, please contact our customer support team immediately at support@glideocean.com. Once your order has shipped, we cannot change the delivery address.
In the rare event of a damaged or lost shipment, please contact us within 7 days of delivery (for damaged items) or 14 days after the expected delivery date (for lost packages). We'll work with the carrier to resolve the issue and arrange for replacement or refund.
Important Notice
Shipping delays may occur during holidays or due to weather conditions. We work closely with our carriers to minimize delays and will notify you if your delivery schedule is affected. For dive trips, we recommend ordering at least 2 weeks in advance.
